Application-centric analysis software that gives quick answers to application performance problems
The award-winning ClearSight Analyzer(CSA) offers advanced application-centric monitoring and performance analysis , enabling enterprise Network Administrators and Engineers to maintain,diagnose,and resolve application and network performance issues in multi-protocol network environments. CSA supports the most commonly used protocols, and users can import Wireshark decodes to take advantage of protocol decodes contributed from the open-source community – making CSA the most versatile protocol analysis tool in the market.
Through a simple and intuitive front page, CSA presents a comprehensive high-level overview of health of applications on your network. From that framework, you can drill down to gain access to more detailed information. As an example, you can display all the activity for HTTP application, then drill down to see activities on each server, and further down to the server flow to observe the actual media content of the flow. This unparalleled level of control and visibility speeds time to application problem resolution and minimize overall network downtime.
Time-based analysis to identify problems quickly
Analyzing large capture files can be difficult because there is just too much information to sort through. CSA provides a time-based analysis of capture files providing detailed statistics and trending information. You can drill down in time to look at adjacent events during the time of interest. For video and voice traffic running SIP or H.323, the analysis engine can classify the video and voice RTP streams based on their quality score, MOS or VQFactor. It will provide detailed statistics of the SIP or H.323 call status and quality of calls. You can select one or more of the RTP streams to be extracted for detailed analysis or replay. Additional analysis is available for HTTP, listing tables clients by server or vice-versa along with specific URLs accessed and error codes. With this analysis, users can identify the problems quickly, without drilling into packet decodes.
QoS analysis of SIP VoIP call

HTTP statistics

Trending volume of connections

The rapid development and deployment of broadband networks implementing telephone, video streaming, and conventional data communications over common IP infrastructure presents immediate real-time challenges for service providers. ClearSight Analyzer provides powerful real-time and post analysis of Triple-Play networks and applications.
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ClearSight Analyzer Triple-Play Applications
Understanding the usage of each application at a glance - Triple-Play usage report
The Triple-Play usage report gives a graphic view of the usage of IP phone (telephony), video streaming (entertainment), and data applications. A user can display the trend of the application distribution for a specified period of time.
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ClearSight Analyzer is an easy to use analyzer for realtime or post-capture VoIP and voice quality assessment.
- ClearSight Analyzer generates QoS report for a VoIP call simply by selecting the desired call and clicking the [Report] tab.
- The QoS report includes analysis of voice quality parameters (including packet loss, jitter, R-value, and MOS) stated as VQFactor™ and MDI for a video stream.
ClearSight Analyzer can recreate audio and video content from flows either during real-time monitoring or from a trace-file. In addition Exchange EMAIL, Fax over IP, Instant Messages and HTTP-base web pages can also be reconstructed. This is very valuable as proof of compliance violation or visualization of multimedia quality. Video Playback Email Playback Replay FAX contents.

FAX contents can be exported in TIFF format if desired.
ClearSight Analyzer supports not just simple address and protocol filters, but also filters based on application commands, IP subnets, data patterns, and other criteria.
Complex conditions can be specified with ease by freely adding and combining filter conditions using AND, OR, and NOT operators while viewing the setting panel. Once specified, a filter definition can be saved with an assigned name, and then reused at a later time for capture or trace file display.
Filtering condition can be used for packet capture, packet extraction as well as display filter during packet analysis.
The ClearSight Analyzer's ladder views (also known as application bounce chart) reveal conversations between client and server(s) in the application command language without having to decode packets manually. It provides an extremely powerful way to understand protocol interactions between various network elements. CSA supports most of the commonly used capture file format. It can take in packets captured from up to four locations of the network and merge them to provide a multi-segment ladder chart. This allows timing issue to be isolated quickly by segment for root cause analysis. Combined with the rich power decode feature of CSA, it gives network engineer and application analyst the tools to ends finger pointing.


The CSA-1045 adds three powerful features to the CSA-1000: History Reporter, Packet Generator, and Multicast Visualization.
Historic Reporter
CSA provides large inventory of standard reports in charts and tables format showing statistics and performance for network traffic, servers, and applications. CSA generates reports from real-time data or trace files. It generates QoS reports for voice and video traffic, showing quantities such as jitter, latency, packet loss, MOS, J-MOS, R-value, and video quality factor. Elements of these reports can be easily combined to produce custom reports.
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Click here to download reports samples.
Packet Generator
A versatile traffic generator allows you to perform network load testing and traffic reproduction testing. Two modes are supported: packet mode (in which a specified packet is sent repeatedly) or in buffer mode (in which traffic from one or more trace files are replayed on the network).

Multicast Visualization
The CSA has ability to analyze multicast traffic for IPTV found in many service providers today. It automatically groups Multicast stream and show server/clients for each multicast stream.
It provide Channel Zapping Analysis that reviews IPTV Channel Change Latency (time from channel change command arrived to current channel signal cease) , Channel Gap (time with no channel signal feed when changing channel) and Channel Overlap (noisy screen when changing channel). It also shows Client based visualization of multicast streams, showing how a user zaps several TV channels.

| Model Number/Name | Description |
| CSN/CSA-1000 | ClearSight Analyzer Software |
| CSN/CSA-1000CD | ClearSight Analyzer Software on CD |
| CSN/CSA-1045 | CSA W/IP Multicast/History Rprt/Packet Gen |
| CSN/CSA-1045CD | CSA W/IP Multicast/History Rprt/Packet Gen on CD |
| CSN/OPT-3045 | IP Multicast Visualization, Hist Reporter, and Packet Gen for CSA |
| Model Number/Name | Description |
| GLD-SW-1000 | Gold Support Services, 1 Year Software Maintenance for CSA-1000 |
| GLD-SW-1045 | Gold Support Services, 1 Year Software Maintenance for CSA-1045 |
System Requirements
| Item | Minimum Requirement |
| Computer | Industry standard computer system (laptop or desktop), with a CD drive for software installation |
| Processor | Pentium 4 (or equivalent) running at 1 GHz minimum(2 GHz recommended) |
| RAM | 512 MB minimum (1 GB recommended) 2 GB minimum if running Windows Vista or Windows 7 |
| Hard Disk Space | 40 GB hard drive with at least 15 GB of available space |
| Operating System | Microsoft Windows XP Home Edition with SP3. (Disable the firewall) |
| Monitor | VGA color monitor with 1024 x 768 resolution and 16 colors |
Network Adapter | Network connection with NDIS-compliant network device driver |
ClearSight Analyzer directly supports more than 350 protocols and the integration of WireShark decodes, now at version 1.2.4, which increases the total protocol supported to more than 1,000. Below is just a short list of protocols supported. The full list can be downloaded here.
| Category | Protocols/Codecs Supported |
| Non-VoIP Applications | DNS, HTTP, FTP, TELNET, Citrix, POP3, SMTP, Exchange, ISAKMP, KERBEROS, MS SQL, Oracle, SMB, AIM, BOOTP, Gopher, Media Player, Napster, NETBIOS, NFS, NNTP, QuickTime, RIP, RIPNG, SNMP, TFTP, X Windows, Yahoo Messenger, MSN, Skype |
| VoIP Protocols | H.323 (H.225, H.245, RAS), SIP (RFC 3261, T.38 Fax over IP), SCCP (Skinny), MEGACO/ H.248, MGCP |
| SIGTRAN | IUA: RFC 3057 ISDN UA, SUA, M2PA, M2TP, M2UA: RFC 3331, SS7 MTP2 UA, M3UA: RFC 3332, SS7 MTP3 UA, MAP, SCTP, ISUP |
| Media Protocol | RTP, RTCP, RTSP |
| Audio Codecs | G.711 (μ-law and a-law), G.721, G.722, G.723 mono, G.726, G.729, GSM mono, 4-bit mono DVI 8 KHz, 11.025 KHz, 22.05 KHz, MPEG layer (I, II-TS, III, IV), iLBC, AMR (GSM, 3GPP), ASF |
| Supported Video Codecs | H.261, H.263 (mode A and B), JPEG (411, 422, 111), MPEG4, H.264 |
| Mobile Protocol | Support for 3G-324M and LTE the umbrella protocol for video telephony in 3G/4G mobile networks |
| EOAM Decode | Ethernet OAM frames in both ITU and IEEE format |
| Title/Description | Download | |
ClearSight Analyzer Data Sheet
ClearSight Analyzer Data Sheet | Download PDF (2.54 MB) | |
Clearsight Analyzer Gold Benefits Flyers
Clearsight Analyzer Gold Benefits Flyers | Download PDF (834 KB) |
| Title/Description | Download | |
Fluke Networks' Solution Catalog
64 page guide to selection and ordering Fluke Networks' Solutions and Products | Download PDF (6.39 MB) |
| Title/Description | Download | |
How to Merge Trace Files With ClearSight Analyzer
How to Merge Trace Files With ClearSight Analyzer | Download PDF (1.02 MB) | |
Troubleshooting with the power of Multi-Segment Analysis
Troubleshooting with the power of Multi-Segment Analysis | Download PDF (2.78 MB) | |
Troubleshooting with the Power of Multi-Tier Analysis
Troubleshooting with the Power of Multi-Tier Analysis | Download PDF (921 KB) | |
Using the Packet Generator to perform VoIP Pre-deployment Testing Application Note
Using the Packet Generator to perform VoIP Pre-deployment Testing Application Note | Download PDF (1.33 MB) | |
Troubleshooting VoIP Problems with the Power of Multi-Tier and Multi-Segment Analysis
Troubleshooting VoIP Problems with the Power of Multi-Tier and Multi-Segment Analysis | Download PDF (1.95 MB) | |
SIP Interoperability Troubleshooting Application Note
SIP Interoperability Troubleshooting Application Note | Download PDF (1.23 MB) | |
Using ClearSight Analyzer to troubleshoot the top 5 VoIP problems and troubleshoot streaming video
Using ClearSight Analyzer to troubleshoot the top 5 VoIP problems and troubleshoot streaming video | Download PDF (3.11 MB) |
| Title/Description | Download | |
Guide To Deploying And Troubleshooting Video In The Enterprise
Guide To Deploying And Troubleshooting Video In The Enterprise | Download PDF (6.75 MB) | |
Application Centric Analysis White Paper
Application-Centric Analysis Helps Maximize the Value of Wireshark | Download PDF (3.99 MB) | |
Miercom Lab Test Report for ClearSight Analyzer
Miercom Lab Test Report for ClearSight Analyzer | Download PDF (363 KB) | |
Testing DNS Servers Using ClearSight Packet Generator
Testing DNS Servers Using ClearSight Packet Generator | Download PDF (832 KB) |
| Title/Description | Download | |
Video in the Enterprise Solutions from Fluke Networks
Video in the Enterprise Solutions from Fluke Networks | Download PDF (805 KB) |
China Telecom’s Operation & Maintenance center had problem isolating the root cause of poor video and voice quality that occured during deployment of video conference service for a key customer. ClearSight Analyzer’s ability to capture and analyze video and voice quality, provided the visibility needed to quickly isolate the problem to customer side network problem.
Read full story...
As Japan's leading research institution, JAERI was involved in establishing technologies for atomic energy and in the overall advancement of science and technology. Its research involved study of radiation, and leading-edge basic research where massive amount of data was generated and distributed to various R&D centers across the country.
The ClearSight Analyzer is used in the backbone network that forms the core of the JAERI network. The benefits of installing the ClearSight Analyzer were not just limited to the core network but extended to enable network management to concentrate on ensuring the stable operation of all of JAERI's networks.
As growth in Leopalace 21's business increases the number of offices and employees, the Japanese company's IT department needs to minimize system shutdowns due to servers or network faults. Needing a tool that is easy to use and provide clear visualization of traffic issues, the company chose the ClearSight Analyzer for the job.
In addition to reducing the time to recover from system faults, the company was able to improve security by integrating processes ranging from network monitoring to analysis.
We talk to Shigeru Kanasugi, deputy manager of the IT department, and section manager Tomohisa Isokawa about why they introduced the analyzer and how it is used in practice.
ClearSight Analyzer was submitted to Miercom as part of a Network World public review of VoIP analysis tools. The ClearSight Analyzer emerged as the best product for the second year for monitoring live VoIP traffic and analyzing real time and captured network data.
Fluke Networks' Gold Support Program for ClearSight Analyzer (CSA) ensures that you can maximize CSA to fully leverage your protocol analysis.
Access to live 24 x 7 technical support - Gold Support includes direct, immediate telephone access to our world-class Technical Assistance Center (TAC), access only available to Gold Members. Our centers in Seattle, WA and Eindhoven, NL employ a full staff of highly trained technical experts that are on call, including weekends and through the night when most network changes are implemented, to answer complex troubleshooting questions interpret results and help you get the most out of ClearSight Analyzer. Access to our Knowledge Base - You’ll have an open door to valuable information we’ve gathered from helping customers over the years, content only available to Gold Support Program members. It also includes helpful technical articles written by our experts. Member Only promotions - Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other special values. |
Application-centric analysis maximizes the value of WireShark
Distributed Packet Analysis - Application Troubleshooting in a Distributed Environment
Introduction to Video in the Enterprise
Troubleshooting application performance issues without looking at packets
Troubleshooting Top 5 VoIP Problems
Simplified Packet Capture and Analysis

